Customer Testimonials
Kenny Ross Mazda dealership was very easy to get to, as well as very clean and organized. The sales pitch was direct, without pressure and the numbers easy to understand.
Just purchased a CX-30 and it was the best vehicle buying experience ever!! Salesman Allen, along with all other staff very friendly and kind!!
Excellent service.... friendly staff and very knowledgeable. I would absolutely recommend Kenny Ross Mazda to my coworkers, family, and friends! I have bought my Mazda there and continue to get it serviced there
5 stars. Will buy again from same people. Nick is the best. Very informative. Knows the cars inside and out. Loves his job. I will send everyone i know to Nick looking for a car. A plus, cant say enough.
My experience was not enjoyable with dropping my vehicle off. I would have thought that I would have been informed that the service garage had moved to the Subaru facility. I made my appt. on line and nothing was posted on the web site. After putting my keys thru the door slot , and starting to drive away I noticed a paper in the window stating that the building was CONDEMNED. A simple note on the web site would have been nice
Good experience while getting oil and tire rotation. Friendly staff, affordable, and timely. I will be back for me next oil change. Thank you for the good service
This is the third Mazda purchased from this dealer. All went well as I expected. Easy, friendly, enjoyable, good deal. Will return next time I need another car.
I recently purchased my first Mazda from Michelle. She was extremely helpful in answering all my questions and concerns. She made the purchasing process pleasant and stress free.
Man who assisted me was excellent, nice, and efficient. Only negative thing: I booked service online. Went to the Mazda Service center I have used in the past, but it was closed due to a fire. I had no idea. Nothing on the online booking website stated the service area moved.
Great service. Michelle was very helpful in finding us exactly what we wanted. Nick in sales explained every button on the car! Thank you for your help.
My experience was very nice. The dealership promptly replied for the availability of the car I was interested in and once arriving was waited on immediately. There was no pressure as is with other dealerships. All around a great experience.
Michelle made my car buying process quick and painless ! I Very friendly staff! I love my new Mazda ! I’ll definitely refer friends and family !
Will definitely go back to this dealership- very nice people and very helpful- explained everything done to my vehicle - and it was as ready for pick up when they said it would be!
This is the 2nd vehicle I’ve leased from Kenny Ross and first Mazda. Everything was seamless. The saleswoman who completed my paperwork was awesome!
Only my second time for service, mazda only has 11,000 miles on it but I've been satisfied this far. Will return for service.
Such a friendly, knowledgeable, accommodating group of people. Our car is beautiful and the car buying experience was an easy peezy one. Thank you so much!!
Jesse,many thanks and understanding our recent issue with our cx9 lease vehicle. Also having a temporary service vehicle available while waiting for repairs to be completed.Thank you again to you and your(mechanic) staff for efficient service and making vehicle right first time around.Joe B and family
Joe many thanks for making our recent cx9 lease possible... Will always shop,your dealership,and recommend ... Thank you again for your professionalism..Joe B and family..
My Fiancée recently got a car from there with Nick, well she got a great deal and I was in the market/looking for something new. They worked with me and gave me a price I couldn't refuse after other dealers said i would be paying in the 800s. Overall great experience, great employees, and great place!
Purchasing my new Mazda CX-5 was a breeze. The manager, Joe and salesman, Allan were great to work with. Deal was complete in less than 15 minutes
We take our Mazda vehicles here for regular service and maintenance. Warranty coverage is always honored. The staff is very professional. And, things go smoothly without trouble.
The service department led by Jesse was outstanding with handling my issue. They diagnosed and fully explained the issue within 24 hours. This was after I had another dealership closer to home tell me they couldn’t find anything wrong after 3 days.. I would highly recommend this dealerships service department and it was well worth driving the extra miles to get exceptional service!
Thanks for being a great and helpful dealership! The staff was very friendly and workable to make it work good for me when I came from a distance.
We are always glad we bought our Mazda here! Kindest people to deal with! Service is easy and quick. Our only wish is that it was closer to our home- but they are worth the drive!
Everyone at this service garage was super friendly & got the job quick & efficiently! Staff was great, thanks for the coffee & donuts! I will refer all my friends & family.
My wife and I live in Indiana PA, 50 miles away and made the drive to lease from Joe and Kenny Ross Mazda. They really just made it easy to do business with them. On Wednesday, I called and spoke with Joe, who sent me a quote via email within minutes of talking with him. He also answered a few questions right away and they do not mess around with the price (I had run quotes with a couple other dealers who were higher priced for same vehicle and terms). Just very straightforward to work with. The next day after work, ...
My lease on my CX-5 was up and it was time for another car. I was glad to see that Rudie Policz was still there since he made my last buying experience a pleasant one. He answers all questions and is never pushy , letting you make the final decision with no pressure. He represents what the car-buying experience should be like - stress-free! I would highly recommend him. Also the manager, Dave, is always so nice and pleasant and makes you feel welcome. All in all a great experience.
From the moment we walked onto Kenny Ross’s Mazda car lot, we were made to feel special. Our consultant Rudie, was pleasant, understanding, and very personable. His knowledge about the Mazda brand was very impressive. We were invited to share a homemade lunch by the GM Dave. This dealership is special and I can honestly say it was the best car buying experience ever!!!
We called and scheduled an appointment with Joe to see a new CX-9. He was very knowledgeable and answered all of our questions. He worked with us on our trade and got us a great deal on our new car!! Thanks Joe!
Thank Joe and David for good and quickly service. They are attentive for your work. It is good dealership. I enjoy my new car. Thank you:)
Joe and other members were very friendly, very knowledgeable about the vehicle I was interested in. Answered all questions I had and worked with me for a price that was reasonable.
Couldn’t be more happier with our purchase! Joe took care of us in every way possible. He made sure the car was detailed and ready for when we got there. Handled everything in a timely manner and had us leaving in a new vehicle in no time. I highly recommend Joe for the fact he works with you and doesn’t pressure you. The dealership itself was very presentable and very hospitable. I’ll only continue keep coming back, the business was a pleasure!
First went up just to just see the new 2018 Mazda 6. Joe was pleasant and good to work with. David gave us a good deal and worked with us to complete the purchase. Everyone there made it a friendly experience.
Joe was Awesome to work with. I was turning in my lease and wanting to get another CX-5. I told him via email what i wanted and what I wanted to pay. he had the vehicle waiting for me to test drive. He knew all of the incentives i qualified for and made this a seamless transaction. This is the 2nd vehicle i have purchased at Kenny Ross Mazda and my 3rd purchase at Kenny Ross. David Maraney is also wonderful to work with he is the sales manager very nice guy. Made us feel at home.
Rudie was an absolute fantastic sales consultant. From the initial introductions, to the test drive and his immense knowledge on the vehicle, he made this experience seamless and pleasant. There was no pushing, rushing or pressure, and he was genuinely helpful in every aspect. I would ABSOLUTELY recommend Kenny Ross Mazda (and Rudie in particular) to every single person I know! Samantha was also fantastic, and I left the dealership feeling energized and excited instead of feeling drained which I had been anticipating!
Well, after "driving" my self crazy looking all over W.PA for a quality car, I found Kenny Ross and what a difference. Rudie answered all my emails very promptly and was attentive without being pushy. He is just the right blend of competent professional, with the caring, personal touch. He knew the vehicle, the process, and anticipated what I needed to know to make my final decision- Mazda Touring CX-5. He made everything so easy! I never felt like I was just a $, or felt rushed or pressured. No fast talking, mumbo jumbo! I was also amazed ...
Great place to visit and great people to work with. No high pressure, shrewd or deceitful vibes from this dealership. Just down to earth nice people. Rudie was great. Knew his product inside and out and was able to answer all our questions.
I was looking for a nice used vehicle within my price point. My sales person was Ryan. He was very knowledgeable about the car. He responded quickly via email which was important. It was easy to work with him while I was at my job. From the test drive to the financing process the Kenny Ross team was very friendly and there was a nice laid back atmosphere. They were able to work with me and in the end I was able to get my CX-5. The manager Dave was very nice. He told me about the history of Mazda ...
Michelle and Dave were and continue to be amazing. We leased our car from Michelle in November when we needed a second car and she went above and beyond to make sure I got exactly what I wanted, and I'm notoriously indecisive. I always worry about dealerships finding a way to make sure they take advantage of me but with Dave running things I was never concerned. They both continue to check in and make sure we're still happy, "Anything you need, AT ALL, call me."
Over the years I have been involved in the purchase of at least 15 cars and negotiated probably 3 times that number. Quit frankly I would have opted for a root canal rather than to buy another car. However, that task had to be done. I must say, this transaction was quick and painless! ! ! My sales person, Ryan Halterman, was very knowledgeable and very easy to work with. . no high pressure! David cinched the deal with a great trade value on my car. Even though it seemed as though I signed more paper work than I did getting a mortgage, that process ...
Ryan and Dave were unbelievably helpful on the purchase/lease of my 3rd Mazda from KR. I will always go back to KennyRoss. Very trusting employees. Got the exact vehicle I wanted in such a short time and made the sale easy. Wouldnt have it any other way. Will be telling all my family and friends to shop here!
Tried shopping 2other competing Mazda dealers before checking in with Kenny Ross Mazda.I should have known better being my family purchased 3 vhes previously from Kenny Ross.Rudie was more then patient with me during structuring deal and courtious,to say the least. (Rudie if your reading this try not to laugh?) Trade value was much more then I expected,and even a possible mistake per GM Dave,,of course no complaining from this camp! One of the competing dealersi is less then 10min from my house and WANTED to buy there!.Rudie and Dave BLEW the competition $$$ away and ...
Great buying experience with Rudie - quick and easy. Price was very fair, fees were reasonable. Rudie and Wendy were great to talk with, making things smooth. HUGE selection, one of the few dealerships that had the trim we wanted.
My car buying experience could not have been any better. The sales associate Rudie was fabulous. He was very knowledgeable about the car, was not pushy and was a pleasure to deal with. Everyone I dealt with was just great.
I was extremely satisfied with the dealership and sales person who worked hard to get me into a car that is both reliable and cost effective. Rudie Policz never gave up trying to help me and worked hard to make my wishes come true. He was patient and helful. I will return as many times as needed for my car buying needs and I will highly recommend this dealership and especially Rudie.
There is not one negative thing I can say about my whole car buying experience at Kenny Ross Mazda. Ryan Halterman was my salesman. Ryan was so helpful and very knowledeable. This was my first car buying experience so I was a little nervous going into it but Ryan's easy going personality made me feel very comfortable and made it easy for me to trust him. Ryan taught me that car buying can actually be fun. I can't say enough great things about him and Kenny Ross Mazda.
Joe Woleslagle was our salesman and he went above and beyond helping us get a car. Because I wanted a stick shift, he had a car driven from another dealership and driven right to our home for a test drive. Not only was our driver extremely knowledgeable about the vehicle, we were so happy with the car we went right up to Kemmy Ross and bought it. Joe gave us a very good deal on our trade-in and great price for the new car. Never felt pressured and everyone at the dealership was so very nice. Would definitely recommend Joe ...
My wife and I are happy with the service they provided. Rudie and Wendy were professional and courteous. We were in and out driving back home with my wife's 2018 Mazda CX3 in about an hour and a half, which was awesome. Thank you again, you two.
Rudie was excellent and easy to work with. We were welcomed by Rudie and the manager Dave, they were both very friendly and made us feel welcome. We would definitely recommend them!
We were greeted with warmth and friendliness and everyone smiled there! We were NOT talked down too, treated like we were stupid nor pushed to make a split second decision on the spot. We knew which cars (used) we wanted to look at and were allowed to test drive any or all that we wanted to test drive. We choose 2 and, when we still weren't sure which one, they allowed us to drive them a second time. Rudie Policz, our salesman, was so easy going, polite and attentive. He knew the Mazda cars in and out and there wasn'...
Had a very positive experience, we had a few rounds of discussion and the right fit wasn't there immediately. But Ryan worked with us and found us the perfect deal.
Pat was a huge help when I was in need of buying a vehicle. This was my first time working with a dealership and I was dreading it - but Pat made it simple. Sense of humor was a major plus. Can't thank him enough.
We had such a great experience we leased one and purchased one. It was the best car buying experience that we ever encountered. Highly recommend!!!!
I needed to lease a car in a hurry. I called Kenny Ross and told them what I needed and within an hour I was approved all over the phone, by fax or email I was able to walk in the next day sign the papers and walk out with a nice brand new clean Mazda 3.
Pat quickly and easily helped my wife and I get into a 2017 Mazda CX-5. He was very knowledgeable about the car we were interested in. He knew every small (and big) feature and option. What button did what, what safety features the car had/ what they did, what accessories each different model had, and was able to answer any question with ease. We were both very impressed by his expertise and professionalism. And, most importantly, he got us a great deal that fit our budget. If you're looking to buy a car, Pat's got your back!
I had the pleasure of having Joe Woleslagle as my salesman. I looked online to buy a car from here, and Joe was able to text me all the details of the car, and after a few hours of texting back and forth, he had everything ready for me when I arrived to buy the car. When I arrived, I felt like I knew him, knew exactly what I wanted, and was ready to buy. Bought a new Mazda 6 and it drives like a dream. Couldn’t be happier.
Although I didn't close the deal with Kenny Ross Mazda, I did want to let the readers know that working with Rudy was very pleasant. He tried to negotiate a deal competing with a Mazda incentive that was not available to his dealership. Just couldn't be done. However, until I closed he continued to stay in touch to see if there was anything else he could do. He was not pushy nor over aggressive. Just a good guy to work with. Thanks Rudy
All of our negotiations were done online with Michelle. She was very quick to answer our questions and never insisted we talk on the phone. Never pressured us to buy, just gave us the facts and assisted us in any way she could. Good experience and worth the 2.5 hr drive to the dealership.
Good experience, Michelle Mills was excellent to deal with. Definitely recommend her and Kenny Ross Mazda. Will be doing business again there in the future.
Michelle was great overall with the sales experience. I had reached out to a number of dealers to find a good price on the CX-9 that my family wanted. She was persistent for my business and always available to contact. She helped me get a fair deal and really worked to see that I was satisfied and happy.
Michelle had a car ready for me as soon as I got here. We went for a long test drive. I enjoy the car. It's at my price point. She wasn't trying to push me out of my comfort zone. the process was fairly simple as far as the dealership was concerned. I would definitely suggest this place and Michelle. The manager Dave even gave me an emergency car kit for my new car! I will definitely come back.
I traded in a car and got a lease on a new Mazda CX-5. Ryan Halterman was the employee who facilitated the deal. Ryan was easy to talk to and knowledgeable. He listened to what I had to say and didn't push an agenda. He was excellent to work with and I'm looking forward to coming to him again in a few years.
Ryan Halterman was very knowledgeable and patient, finding a proper model for us to test drive and, most importantly, spending extended time at a later date (prior to sale) demonstrating features of the vehicle with which we were unfamiliar. Followed up with us without being pushy. Ryan and support personnel were willing to go out of their way to locate the vehicle we wanted and deliver it to us faster than we anticipated to be possible.
Every person that I got a chance to talk with at Kenny Ross Mazda was very polite and looked out for my interest my entire stay. All questions were answered that I had and some. I will definitely be shopping at Kenny Ross Mazda again not only because of the quality of people, but the quality of my new Mazda 6.
The experience was more like therapy than car buying. People are great. Vehicle is great. Deal was great. Michelle spent the better part of the day making sure we knew all of our options and had fun looking at cars. David has created a customer focused culture with no pressure to close or sell up. Everyone at the place has the same approach. There is no reason to go anywhere else.
I set out to purchase a new CX-5 (arguably the best small SUV in the market). I had contacted all the area Mazda dealers for quotes. Michelle was quick to respond and answered all of my questions. After some correspondence, we reached an agreement on price (best in the area). The day I was going to finalize the purchase (I live a couple hours away), I had a sale pending on my current vehicle which fell through. After notifying Michelle, she went to work on a trade-in value of my vehicle and much to my amazement, came back with exactly ...
Everyone at this dealership has been amazing. Michelle is hands down the most helpful salesperson I have ever encountered. I told her what was important to me, and she catered to our desires and even features I didn't know I wanted. She wasn't pushy. She was very pleasant to be around. The General manager Dave not only thanked us for coming in, but got all of our pricing information while we test drove cars. These people are so nice. I am never going anywhere else.
Michelle Mills was great to work with. She bent over backwards to help me get into the vehicle I wanted at the payment I wanted. I was continually updated throughout the process either via email, text or phone call. My entire experience was a positive one. The dealership is great to work with and you will experience a pleasurable buying experience. Joe and Daryl at this dealership were also very helpful and easy to deal with. I would recommend Michelle, Joe or Daryl to anyone looking to buy a Mazda.
They were incredibly friendly and helpful during the whole process. Joe did a great job walking me through the options. I got a great deal.
Excellent experience while purchasing my car. I have gone to multiple dealers around the area and none have had salesmen as professional and helpful as Kenny Ross Mazda. Cody Masten was very knowledgeable and helpful. The best part is he didn't pressure me at all like some salesmen at other dealerships. He was, by far, the best salesmen I've ever dealt with and he will definitely be the person I talk to next time I'm looking to buy a new car.
First time I bought a car. I test drove cars and contacted other dealers because I was very specific on what mazda and features I wanted. I also had two exterior color choices in mind. After contacting Kenny Ross (Ryan Halterman) he was the only salesman willing to work with me and not only try to sell me a car off their lot. He was extremely friendly and knowledgeable from first contact to sale. No haggling which. At have been the best part because I am absolutely not a haggler and that part of car buying was stressing me out! ...
I had to quickly replace a 2015 CX5 that was totaled in an accident. I knew exactly what I wanted to replace it with - down to the color and the style. I asked for the best quote they could give me the first time around and believe I got it - better than another quote I had received.
Excellent experience from initial contact thru test drives, sales, and service. Not visiting this dealer would be a serious "faux pas" in any buying adventure!
we are loyal Kenny Ross Mazda customers, we have three models in our garage, having just completed our deal on a 2017 3 Grand touring hatchback this past week. As always a great experience dealing with the well qualified and knowledgeable staff here. Special note that the service department here is equally professional and pleasant to deal with.
Great experience, Just purchased a CX 9. Loved the no pressure approach. We had plenty of time to walk away and make our decision. Thanks to Rudie and Patt for all the help.
Joe Woleslagle and the staff at Kenny Ross Mazda were a pleasure to work with. Joe provided actual pricing in e-mail inquires, which not all dealer's internet departments do. He is very responsive to e-mails and replies within an hour. The time at the dealership was very quick. Arriving, test drive, and purchase took less than an hour and a half. They also have very competitive pricing. I recommend Joe and Kenny Ross to anyone who wants a pleasant experience.
This is the second Mazda that I purchased from Kenny Ross and Joe Woleslagle. Joe gives me all the information I need to make an informed purchase. I have visited with many salespeople over the years and I have never been as happy and comfortable with my car buying experience as I am with Joe and Kenny Ross Mazda. Believe me, Kenny Ross and Joe W. are the way to go!
I HIGHLY recommend buying a car from Dan. He was articulate, personable, credible, responsive and very knowledgeable. I bought a new Mazda 6 Grand Touring. Hopefully, I will be able to buy another car from him someday. I also HIGHLY recommend Kenny Ross Mazda and David the GM. Their internet price was the best price we got from any dealer (over the internet or in person). The extras you get (oil changes, car washes, inspections, etc.) were not surpassed by any other dealer in the area. Overall great experience.
I recently bought a Mazda MX-5 RF from Kenny Ross Mazda. Unfortunately I ran into an issue with the actual car, but Joe and David worked with me to make sure the issue was fully resolved. I could not thank these two individuals enough for their time and understanding throughout the process. The customer service I experienced throughout the process was unparalleled. I will definitely recommend this dealership to friends looking to buy a Mazda.
Bought a certified Mazda off of Rudie. Excellent service all around! Easy deal! Met or beat my offers for the car, trade-in, and finance.
Joe was great to deal with, very personable. He wanted to make sure I was happy and answered all of my questions and concerns about the price and the package that I wanted.
Excellent customer service. Rudie was very good. Very low pressure, communicate with us. The entire process went very smooth, no issues. Delivery of new car was a simply process. Great dealership
I really couldn't have asked for more from my experience at Kenny Ross. Ryan was great to deal with and from our first communication he was honest, patient and knowledgeable. I greatly appreciated the fact that the original price I was quoted was far below that of other dealers I had contacted and that it was indeed their best offer and they didn't start out higher and make me haggle over it. I felt absolutely no pressure and felt I was being treated very fairly, which made the overall experience a great one. Normally when I walk into ...
Rudie ,our salesman, was attentive and listened to our priorities. The car selection process was made easy with the dealership website combined with Rudie's expertise. Having selected the vehicle, the finance portion was seamless. Our trade in was valued fairly and an additional trade was accommodated with no problems. We were very pleased with this portion of the deal. Darrel,, our finance guy, made it easy to get to yes on this purchase. Congratulations to this talented team for a great customer experience for us.
I have bought 5 cars from Kenny Ross and this Mazda cx5 Grand Touring model is the second from the Mazda dealership. Saw the car on the website and emailed Joe Woleslagle for the internet price. He responded very quickly with a great price. Drove up there to see the car and told him i wanted to think about it overnight,again, no pressure. He called me the next day to tell me what they would pay for my trade-in and i told him to start the paperwork.Picked up my new car that evening. Joe was great to deal with,...
At the start of the shopping for a vehicle, we were not exactly sure what make or model we were interested in. Rudie was outstanding! He was patience as we test drove several vehicles. He made sure to ask lots of questions about ourselves and lifestyle to make sure that we were testing the right vehiclees. He even went above and beyond and took us to Kenny Ross Ford down the street. Being able to continue to work with Rudie the entire day made our shopping experience more comfortable and stress free. Rudie helped us find the vehicle that we ...
Overall impressed! After visiting another dealership, Rudie provided quotes via email and stated Kenny Ross could definitely make it happen and possibly do better. His "no problem" attitude was a definite attraction. Both Rudie and David worked with us to get us the vehicle we wanted at the price we needed. The only down side was the long wait to meet with the finance department. It was a busy night so it was understandable. Rudie and David apologized several times and offered drinks and snacks. Very friendly and excellent customer service!
We went to test-drive a Mazda CX-3. During the test drive, Rudie asked lots about what we wanted from the car and quickly realised that a Mazda 3 would suit us better. He immediately took us out in another car and he was right - it was just what we wanted. He was happy to quote prices for various trim and finance options and gave written quotations for us to think about. We were very impressed by his empathetic salesmanship, and he was determined to get us a good price. He also made helpful comments on the competing cars we were ...
David and Ron were outstanding! David in particular impressed us with his depth of knowledge, level of customer support, and enthusiasm. My first Mazda, and I'll certainly be returning for my next one.
Overall great experience. Joe worked with me to get a great deal. By the time I got to the dealer everything was worked out. Very friendly and helpful!
They made me feel comfortable & confident in what I wanted to buy b/c they were honest, easy going, and looked out for what was best for me. Very attentive to what I wanted/what I was concerned about. Kept me in the loop during the process with calls checking in with me/updating me as well as making sure I was satisfied.
The buying experience at North Huntingdon Mazda was outstanding. Our salesperson, Joe Woleslagle, was patient, knowledgeable, and genuinely interested in our needs. This was by far our best car buying experience.
This is a very easy, fast and friendly experience. The staff were attentive and helpful throughout the entire process.this was a great place to buy a car.
My experience at this dealership was pleasurable and easy . They were transparent and thoroughly answered any questions that were asked. It was low pressure and it was evident that their customers are more than just statistics. They were patient, listened to the customer's needs, and tried to find the product best for customer at the lowest price. All in all, this is one of the top customer experiences I have had in a very long time, and I highly recommend this dealership.
CODY MASTEN WAS A VERY KNOWLEDGABLE SALES PERSON AND APPLIED NO SALES PRESSURE A PURE JOY TO DEAL WITH. I WILL TELL MY FRIENDS THAT ARE GOING TO KENNY ROSS TO ASK FOR CODY.
From the very first contact that I had with rudie policz, it was a polite, professional, non-pressure experience. Rudie went above and beyond to help make my wife's choice of her new car a pleasant experience. Manager Dave Maraney also made us feel very welcome, and offering any information he could to assist us in our choice. So far my wife loves her new Mazda CX-9. I would definitely recommend this dealership and Rudie policz as a sales associate.
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