Customer Testimonials
Service done in a timely manner and solved all my issues at that time. Including a recall
Very professional, clearly the service techs take pride in their work. Also customer skills are top notch.
Tom was excellent to deal with since we were coming 2.5 hours away and Zach got us the best deal possible. I recommend them 100% and love my new 2025 CX30 Mazda!!
So helpful and courteous. Great communication during the entire process. Would definitely return. Zack from finance and Mike from sales was on top of their game.
The Guys and girls here @ kenny Ross always take care of me since 2018 and my first purchase of a cx5 2018 now I have two cx5 2020
Didn’t try to sell me something I didn’t need. No up charge attempt is rare for a dealership.
Staff are always kind! Mechanic did not hesitate to answer any questions. I never feel pressured to getting work done on my vehicle which is always nice. I always feel like my vehicle is safe and drives much better when I leave.
I was very pleased with the Good people and good deal that i was able to get for car
The whole process was made easy by Jim. Thank you for being so courteous and kind
Great service. Great Communication. Always keeps us informed and provides recommendations when needed. Thank you.
Very attentive and extremely patient staff, they helped me get exactly the car I wanted!
It’s always great getting routine work done at Kenny Ross Mazda. Friendly, knowledgeable people that are always helpful. The work is performed efficiently and thoroughly. Thank you
Was in and out with no problems whatsoever. had no appointment but was seen immediately.
Excellent service department. Service Team Leader Tracy Schultz is a treasure. Kenny Ross is a great choice for Mazda car service.
Sue and Zach, we’re very easy to work with. This is my second time purchasing a vehicle from Kenny Ross Mazda.
Salesman worked his tail off to get my car. I have terrible credit and he worked miracles to get my deal done!! Will definitely come back
The serviced was excellent. Jim was very thorough In his explanation of the service needed along with the cost.
Tracy and staff were great. They were very helpful throughout the entire process. Very professional
Such an easy experience and the team members are AMAZING! Especially Sue Fritz!! I won’t buy a vehicle anywhere else!!
This dealership is consistently efficient. Friendly people get the job done and explain the process thoroughly.
I always receive great service frim the service department and the wait time for service is great.
the customer experience was great and I felt comfortable the car is in good Hands taking care for the car service.
excellent service and excellent people all services were done on time and in a quick manner
Jim in service has gone out of his way to help us getting our vehicle fixed
Excellent and honest service with recommendations on future possible needs. I love the video that explains what was done and the status of your tires, brakes, etc.
The employees at Kenny Ross are always friendly and helpful and I am always satisfied with their work.
Everyone at Kenny Ross Mazda is very friendly and helpful. Everyone in the Service Dept. is great to work with, too. Jim answered all of my questions and helped with a mark on my mirror. Always a pleasure!
Sales staff was great. Mike did a great job! Entire staff was knowledgeable. Great experience.
Service was fine. Facilities were fine. Service manager was great. But 90 minutes for the oil change seemed long to me.
I always feel heard when I speak with the service desk at Kenny Ross Mazda. They don't try to pile on things I don't need, and their waiting area is comfortable and bright. Awesome service department!
Very professional and friendly service department. Ther are a lot of amenities to make you comfortable while waiting for your service to be completed.
Just went in for a simple oil change. They also did an inspection which was a nice plus, also offering certain services during the inspection like tire rotation etc.
They stick to there word when they say there going to fix what was wrong and thank you for that
The video tour of the car is both concise and informative, the staff are courteous and friendly, and the service is quick.
Very professional and helpful with my service. Car was ready sooner than I expected. Will return again!
Rafael was courteous and efficient. Was able to explain all the features of the vehicle and was patient in answering my questions.
Fantastic dealer!!! Super easy and fun to buy my new Mazda!!! The employees were awesome- especially Sue and Zack!!
They were knowledgeable and helpful. On top of have a car ready for me to test drive. Mike took care of us while we were there. A pleasure to work with.
Great service from the team. Courteous and professional staff. The dealership is clean and comfortable
Great dealership finally people Would recommend it to anybody Great atmosphere And a good snack bar
The place is great. The people that work there are friendly, knowledgeable and ready to help you. The Mazda product is great too.
No issues here. Completed on time. Informative and friendly advisor. Good hours for later pickup. Only thing not perfect is “Charging 3% for credit card use…… Really!”
I am happy with my car purchase, friendly stuff and reasonable negotiating. Also thank to Tom
Oil change, tire rotation done in a timely manner, video of vehicle inspection was informative.
Fast professional service with a great staff. I got my first new vehicle from Kenny Ross Chevrolet 50 years ago. will always return for a new vehicle purchase.
The sales staff, especially Akay Kern, was great to work with. They didn’t make us feel pressured or stressed when looking to buy.
I had a great experience at Kenny Ross. Our saleswoman was very easy to work with and very kind and helpful.
Awesome service. I had a trade in and bought my new car with Tom and it was a great experience!
I bought my first Mazda here a couple days ago, Ask for Susan she is great, knowledgeable and personable.There was a miscommunication about my financing and Chance was very professional and answered any questions I had. Mike was also very helpful with insuring I got the deal I asked for. Very happy with my car.
The team was great and very helpful. They have a TON of inventory.
I have always received friendly team service from this dealership. They make you feel very comfortable.
Was very friendly environment, lots of options, easy to work with, Management was very eager to satisfy our needs
Steve and Andrew went above and beyond to help my 5 kids fit comfortably and ride safely everyday. Thanks again guys!
Repeat customer. Happy with my purchase and easy going sales person. Ask for Susan.
Fast professional service. Video review going over everything that was evaluated and done was nice to have. It kept everything up front and gives you more information about the service done.
Damien the service team and mechanics were very knowledgeable and went above and beyond. Our car was serviced timely and Damien took the time to explain and answer our questions. We will definitely tell our friends and recommend this service center and business
I could not have been happier with my experience at Kenny Ross Mazda. Buying a car is typically a very intimidating process for me, but this wasn't the case at Kenny Ross! Sue was a joy to work with as my salesperson and Zack was fantastic in financing! Both were patient, knowledgeable, and able to answer my questions. Kudos to this team!
I purchased a pre-owned Mazda CX-5 from Kenny Ross and I have been so pleased with the sale and service. I highly recommend anyone who is thinking about of buying a vehicle to check KR out!
My vehicle had a thermostat replaced two months prior to this service. When my car started to over heat this was the first dealership of 4 dealerships that actually had a sense not customer service. The woman we spoke to got us in and they were able to provide a loaner car. The service writer was informative and was able to answer questions or find answers we needed. Because of this service I will be back to this dealership and will recommend it as well.
Friendly and informative; professional and yet comfortable I would recommend to any of my friends or family
The service was great, well taken care of
I trust Zak so much that I drove 30 hours from Phoenix, AZ specifically to buy a new 2025 Mazda from this location. The entire staff was welcoming and helpful, the process was easy, and I am absolutely in love with my new car. Zak and Dana took such good care of me and made sure I had everything I needed. I have never had a better experience when trading in and buying a car. I highly recommend working with Kenny Ross if you're considering buying a car. I will be recommending them to everyone I know. Thank you Zak & ... Read More Google - May 13, 2025
Good experience service very kind and efficient would return for excellent service would recommend to others
Service was quick, and the problem appears to be solved. I am very happy to bring my car to this dealer for service!
Sue (salesperson) and the dealer was very professional and responsive during the sale of our vehicle. And they were very helpful after the sale when our LoJack system wasn’t operating properly. They replaced the unit and helped make communication with LoJack to fix the problem easy.
Fantastic experience, Zack is fantastic, love that guy
my husband and I were very pleased with the service and all the people we delt with at Mazda. everything was explained and taken care of and we are very happy.
The entire staff at Kenny Ross Mazda are some pretty great people. I saw the car I wanted online, test drove it & made a purchase in just over 2 hours. I couldn’t be happier with how well they handled everything. Thank you!
The experience of the purchase was handled with very well trained and courteous personnel. Ben Scott was a pleasure to work with.
I waited at the dealer and was in and out in an hour for State Inspection and Emissions.
Always great to deal with, get my vehicle done timely and without incident, thank you!
The staff were polite, informative, and friendly. The service was thorough and the wait time was reasonable. The facilities were clean and comfortable.
Good customer service with a very nice waiting area. Work got done quickly and as good.
Comfortable and accommodating waiting area. We had a great service experience. Not too long of a wait. Thank you!
Last week I sold a vehicle to, and leased a vehicle from Kenny Ross Mazda. When I showed interest I was contacted through text (as I preferred) and was greeted by a very helpful person who was more like a friend than a sales person. That awesome person is Susan Fritz. She and Jeff Blough (Sales Manager) got me what I wanted for my trade in, and worked out the payment, and buyout to my liking. I was feeling more like a friend hanging out than someone selling me a car. She is what I call "Good people". ... Read More DealerRater - May 1, 2025
Last week I sold a vehicle to, and leased a vehicle from Kenny Ross Mazda. When I showed interest I was contacted through text (as I preferred) and was greeted by a very helpful person who was more like a friend than a sales person. That awesome person is Susan Fritz. She and Jeff Blough (Sales Manager) got me what I wanted for my trade in, and worked out the payment, and buyout to my liking. I was feeling more like a friend hanging out than someone selling me a car. She is what I call "Good people". ... Read More Google - May 1, 2025
The absolute best service! Timely. Fast. Great support. Prioritized me as a customer. Would only go back to them
Went for first 3000 miles oil change. Good experience. They show you a video of your car on lift before you leave, demonstrating their checking your tire tread and breaks in addition to the oil change.
The service and sales people are worth the 40 mile drive. Excellent, attentive and accomodating.
I missed the 3,000 mile checkup on my Mazda CX-30 bought in January from Kenny Ross. Service was able to fit me in when I stopped by with a windshield concern (not a crack, but some excess glue). They went over the checkpoints and my car is running well. They let me know when my next check is and the whole experience was very pleasant. I hope all the appointments go this smoothly!
Comfortable and accommodating waiting area. We had a great service experience. Not too long of a wait. Thank you!
They were very thorough when I stoped by and asked about my low oil light, did a free inspection on it for free . We found it had an issue with my oil pan leaking, and scheduled me an appointment for Friday morning, they had mistakingly told me it was only gonna be a few hours to pickup the car, ended up being an overnight fix. Called and asked if I could pickup the car on Saturday, they helped out and used a different seal on the oil pan. They fixed their mistake on the time by not charging me for ... Read More Google - Apr 27, 2025
Beautiful new location. Fast and friendly service. A great experience on a recall for airbags. In and out in no time. Snacks and beverages a plus!
Damien the service rep and Raf the sales rep are the best. Best service out there!
Very good experience buying a vehicle. Everything went smoothly and quick. Was very honest and transparent which I appreciated. Will definitely consider buying another car from this dealership when it comes time to.
Great experience. Friendly and knowledgeable staff. Tom and AJ were great and answered all our questions and went above and beyond. Zack made the paperwork practically painless. I highly recommend KennyRoss Mazda.
Susan Fritz in sales and Chance George in finance made our first Mazda buying a very pleasant experience. Susan was very attentive and explained the features of the automobile in great detail, she did not hesitate to take extra time to ensure we understood the vehicle’s various functions. Chance explained the financing and explained all the options we had regarding the extended warranty available. He was the first finance person to not push for the extended warranty purchase, but the manner in which he presented made sense for us to purchase. This was the first time I considered Kenny ... Read More Google - Apr 23, 2025
Excellent advisors, excellent service, and a pleasant waiting area. The service was done quickly, and all is working well.
RAF and Susan were professional and able to find the vehicle I requested
This is a very good experience. Car was repaired properly. Loaner was read when I dropped off my XC-70. Tracy was great to work with.
The dealer was able to fit us in at the last minute and completed the job in a quick, efficient manner.
We had a great experience today working with Susan. She is personable, knowledgeable and helpful. We are so excited to own our first Mazda.
Sue was a pleasure to deal with throughout the purchase process. She was very knowledgeable regarding the vehicle and answered any questions. I will seek Sue out for any future purchases from Kenny Ross Mazda.
Great service and great people excellent team will go for service to that place again.
Fresh donuts & other refreshments while waiting. Jim kept me well informed. The video of inspection was appreciated. Although the distance is more than 50 miles, the service is well worth the trip. Thank you all.