Customer Testimonials

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DealerRater Jul 15, 2025

Service done in a timely manner and solved all my issues at that time. Including a recall

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DealerRater Jul 13, 2025

Very professional, clearly the service techs take pride in their work. Also customer skills are top notch.

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DealerRater Jul 11, 2025

Tom was excellent to deal with since we were coming 2.5 hours away and Zach got us the best deal possible. I recommend them 100% and love my new 2025 CX30 Mazda!!

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DealerRater Jul 10, 2025

So helpful and courteous. Great communication during the entire process. Would definitely return. Zack from finance and Mike from sales was on top of their game.

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DealerRater Jul 7, 2025

The Guys and girls here @ kenny Ross always take care of me since 2018 and my first purchase of a cx5 2018 now I have two cx5 2020

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DealerRater Jul 7, 2025

Didn’t try to sell me something I didn’t need. No up charge attempt is rare for a dealership.

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DealerRater Jul 4, 2025

Staff are always kind! Mechanic did not hesitate to answer any questions. I never feel pressured to getting work done on my vehicle which is always nice. I always feel like my vehicle is safe and drives much better when I leave.

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DealerRater Jul 4, 2025

I was very pleased with the Good people and good deal that i was able to get for car

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DealerRater Jul 3, 2025

The whole process was made easy by Jim. Thank you for being so courteous and kind

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DealerRater Jul 3, 2025

Great service. Great Communication. Always keeps us informed and provides recommendations when needed. Thank you.

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DealerRater Jun 27, 2025

Very attentive and extremely patient staff, they helped me get exactly the car I wanted!

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DealerRater Jun 27, 2025

It’s always great getting routine work done at Kenny Ross Mazda. Friendly, knowledgeable people that are always helpful. The work is performed efficiently and thoroughly. Thank you

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DealerRater Jun 25, 2025

Was in and out with no problems whatsoever. had no appointment but was seen immediately.

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DealerRater Jun 21, 2025

Excellent service department. Service Team Leader Tracy Schultz is a treasure. Kenny Ross is a great choice for Mazda car service.

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DealerRater Jun 21, 2025

Sue and Zach, we’re very easy to work with. This is my second time purchasing a vehicle from Kenny Ross Mazda.

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DealerRater Jun 21, 2025

Salesman worked his tail off to get my car. I have terrible credit and he worked miracles to get my deal done!! Will definitely come back

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DealerRater Jun 20, 2025

The serviced was excellent. Jim was very thorough In his explanation of the service needed along with the cost.

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DealerRater Jun 20, 2025

Tracy and staff were great. They were very helpful throughout the entire process. Very professional

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DealerRater Jun 19, 2025

Such an easy experience and the team members are AMAZING! Especially Sue Fritz!! I won’t buy a vehicle anywhere else!!

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DealerRater Jun 18, 2025

This dealership is consistently efficient. Friendly people get the job done and explain the process thoroughly.

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DealerRater Jun 17, 2025

I always receive great service frim the service department and the wait time for service is great.

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DealerRater Jun 17, 2025

the customer experience was great and I felt comfortable the car is in good Hands taking care for the car service.

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DealerRater Jun 16, 2025

excellent service and excellent people all services were done on time and in a quick manner

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DealerRater Jun 13, 2025

Jim in service has gone out of his way to help us getting our vehicle fixed

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DealerRater Jun 12, 2025

Excellent and honest service with recommendations on future possible needs. I love the video that explains what was done and the status of your tires, brakes, etc.

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DealerRater Jun 12, 2025

The employees at Kenny Ross are always friendly and helpful and I am always satisfied with their work.

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DealerRater Jun 10, 2025

Everyone at Kenny Ross Mazda is very friendly and helpful. Everyone in the Service Dept. is great to work with, too. Jim answered all of my questions and helped with a mark on my mirror. Always a pleasure!

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DealerRater Jun 8, 2025

Sales staff was great. Mike did a great job! Entire staff was knowledgeable. Great experience.

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DealerRater Jun 6, 2025

Service was fine. Facilities were fine. Service manager was great. But 90 minutes for the oil change seemed long to me.

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DealerRater Jun 6, 2025

I always feel heard when I speak with the service desk at Kenny Ross Mazda. They don't try to pile on things I don't need, and their waiting area is comfortable and bright. Awesome service department!

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DealerRater Jun 5, 2025

Very professional and friendly service department. Ther are a lot of amenities to make you comfortable while waiting for your service to be completed.

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DealerRater Jun 5, 2025

Just went in for a simple oil change. They also did an inspection which was a nice plus, also offering certain services during the inspection like tire rotation etc.

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DealerRater Jun 5, 2025

They stick to there word when they say there going to fix what was wrong and thank you for that

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DealerRater Jun 4, 2025

The video tour of the car is both concise and informative, the staff are courteous and friendly, and the service is quick.

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DealerRater Jun 3, 2025

Very professional and helpful with my service. Car was ready sooner than I expected. Will return again!

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DealerRater Jun 2, 2025

Rafael was courteous and efficient. Was able to explain all the features of the vehicle and was patient in answering my questions.

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DealerRater Jun 2, 2025

Fantastic dealer!!! Super easy and fun to buy my new Mazda!!! The employees were awesome- especially Sue and Zack!!

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DealerRater Jun 1, 2025

They were knowledgeable and helpful. On top of have a car ready for me to test drive. Mike took care of us while we were there. A pleasure to work with.

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DealerRater Jun 1, 2025

Great service from the team. Courteous and professional staff. The dealership is clean and comfortable

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DealerRater May 31, 2025

Great dealership finally people Would recommend it to anybody Great atmosphere And a good snack bar

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DealerRater May 31, 2025

The place is great. The people that work there are friendly, knowledgeable and ready to help you. The Mazda product is great too.

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DealerRater May 29, 2025

No issues here. Completed on time. Informative and friendly advisor. Good hours for later pickup. Only thing not perfect is “Charging 3% for credit card use…… Really!”

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Google May 29, 2025

I am happy with my car purchase, friendly stuff and reasonable negotiating. Also thank to Tom

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DealerRater May 28, 2025

Oil change, tire rotation done in a timely manner, video of vehicle inspection was informative.

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DealerRater May 28, 2025

Fast professional service with a great staff. I got my first new vehicle from Kenny Ross Chevrolet 50 years ago. will always return for a new vehicle purchase.

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Google May 28, 2025

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DealerRater May 28, 2025

The sales staff, especially Akay Kern, was great to work with. They didn’t make us feel pressured or stressed when looking to buy.

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DealerRater May 27, 2025

I had a great experience at Kenny Ross. Our saleswoman was very easy to work with and very kind and helpful.

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Google May 27, 2025

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DealerRater May 26, 2025

Awesome service. I had a trade in and bought my new car with Tom and it was a great experience!

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Google May 25, 2025

I bought my first Mazda here a couple days ago, Ask for Susan she is great, knowledgeable and personable.There was a miscommunication about my financing and Chance was very professional and answered any questions I had. Mike was also very helpful with insuring I got the deal I asked for. Very happy with my car.

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Google May 24, 2025

The team was great and very helpful. They have a TON of inventory.

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DealerRater May 24, 2025

I have always received friendly team service from this dealership. They make you feel very comfortable.

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DealerRater May 23, 2025

Was very friendly environment, lots of options, easy to work with, Management was very eager to satisfy our needs

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DealerRater May 23, 2025

Steve and Andrew went above and beyond to help my 5 kids fit comfortably and ride safely everyday. Thanks again guys!

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Google May 23, 2025

Repeat customer. Happy with my purchase and easy going sales person. Ask for Susan.

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DealerRater May 22, 2025

Fast professional service. Video review going over everything that was evaluated and done was nice to have. It kept everything up front and gives you more information about the service done.

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DealerRater May 16, 2025

Damien the service team and mechanics were very knowledgeable and went above and beyond. Our car was serviced timely and Damien took the time to explain and answer our questions. We will definitely tell our friends and recommend this service center and business

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Google May 16, 2025

I could not have been happier with my experience at Kenny Ross Mazda. Buying a car is typically a very intimidating process for me, but this wasn't the case at Kenny Ross! Sue was a joy to work with as my salesperson and Zack was fantastic in financing! Both were patient, knowledgeable, and able to answer my questions. Kudos to this team!

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Google May 16, 2025

I purchased a pre-owned Mazda CX-5 from Kenny Ross and I have been so pleased with the sale and service. I highly recommend anyone who is thinking about of buying a vehicle to check KR out!

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DealerRater May 15, 2025

My vehicle had a thermostat replaced two months prior to this service. When my car started to over heat this was the first dealership of 4 dealerships that actually had a sense not customer service. The woman we spoke to got us in and they were able to provide a loaner car. The service writer was informative and was able to answer questions or find answers we needed. Because of this service I will be back to this dealership and will recommend it as well.

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DealerRater May 14, 2025

Friendly and informative; professional and yet comfortable I would recommend to any of my friends or family

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Google May 14, 2025

The service was great, well taken care of

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Google May 13, 2025

I trust Zak so much that I drove 30 hours from Phoenix, AZ specifically to buy a new 2025 Mazda from this location. The entire staff was welcoming and helpful, the process was easy, and I am absolutely in love with my new car. Zak and Dana took such good care of me and made sure I had everything I needed. I have never had a better experience when trading in and buying a car. I highly recommend working with Kenny Ross if you're considering buying a car. I will be recommending them to everyone I know. Thank you Zak & ... Read More

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DealerRater May 13, 2025

Good experience service very kind and efficient would return for excellent service would recommend to others

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DealerRater May 13, 2025

Service was quick, and the problem appears to be solved. I am very happy to bring my car to this dealer for service!

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DealerRater May 11, 2025

Sue (salesperson) and the dealer was very professional and responsive during the sale of our vehicle. And they were very helpful after the sale when our LoJack system wasn’t operating properly. They replaced the unit and helped make communication with LoJack to fix the problem easy.

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Google May 10, 2025

Fantastic experience, Zack is fantastic, love that guy

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DealerRater May 10, 2025

my husband and I were very pleased with the service and all the people we delt with at Mazda. everything was explained and taken care of and we are very happy.

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Google May 10, 2025

The entire staff at Kenny Ross Mazda are some pretty great people. I saw the car I wanted online, test drove it & made a purchase in just over 2 hours. I couldn’t be happier with how well they handled everything. Thank you!

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DealerRater May 9, 2025

The experience of the purchase was handled with very well trained and courteous personnel. Ben Scott was a pleasure to work with.

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Google May 5, 2025

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DealerRater May 4, 2025

I waited at the dealer and was in and out in an hour for State Inspection and Emissions.

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DealerRater May 3, 2025

Always great to deal with, get my vehicle done timely and without incident, thank you!

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DealerRater May 3, 2025

The staff were polite, informative, and friendly. The service was thorough and the wait time was reasonable. The facilities were clean and comfortable.

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DealerRater May 3, 2025

Good customer service with a very nice waiting area. Work got done quickly and as good.

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DealerRater May 3, 2025

Comfortable and accommodating waiting area. We had a great service experience. Not too long of a wait. Thank you!

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DealerRater May 1, 2025

Last week I sold a vehicle to, and leased a vehicle from Kenny Ross Mazda. When I showed interest I was contacted through text (as I preferred) and was greeted by a very helpful person who was more like a friend than a sales person. That awesome person is Susan Fritz. She and Jeff Blough (Sales Manager) got me what I wanted for my trade in, and worked out the payment, and buyout to my liking. I was feeling more like a friend hanging out than someone selling me a car. She is what I call "Good people". ... Read More

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Google May 1, 2025

Last week I sold a vehicle to, and leased a vehicle from Kenny Ross Mazda. When I showed interest I was contacted through text (as I preferred) and was greeted by a very helpful person who was more like a friend than a sales person. That awesome person is Susan Fritz. She and Jeff Blough (Sales Manager) got me what I wanted for my trade in, and worked out the payment, and buyout to my liking. I was feeling more like a friend hanging out than someone selling me a car. She is what I call "Good people". ... Read More

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Google May 1, 2025

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DealerRater Apr 30, 2025

The absolute best service! Timely. Fast. Great support. Prioritized me as a customer. Would only go back to them

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DealerRater Apr 29, 2025

Went for first 3000 miles oil change. Good experience. They show you a video of your car on lift before you leave, demonstrating their checking your tire tread and breaks in addition to the oil change.

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DealerRater Apr 28, 2025

The service and sales people are worth the 40 mile drive. Excellent, attentive and accomodating.

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Google Apr 28, 2025

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Google Apr 28, 2025

I missed the 3,000 mile checkup on my Mazda CX-30 bought in January from Kenny Ross. Service was able to fit me in when I stopped by with a windshield concern (not a crack, but some excess glue). They went over the checkpoints and my car is running well. They let me know when my next check is and the whole experience was very pleasant. I hope all the appointments go this smoothly!

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DealerRater Apr 27, 2025

Comfortable and accommodating waiting area. We had a great service experience. Not too long of a wait. Thank you!

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Google Apr 27, 2025

They were very thorough when I stoped by and asked about my low oil light, did a free inspection on it for free . We found it had an issue with my oil pan leaking, and scheduled me an appointment for Friday morning, they had mistakingly told me it was only gonna be a few hours to pickup the car, ended up being an overnight fix. Called and asked if I could pickup the car on Saturday, they helped out and used a different seal on the oil pan. They fixed their mistake on the time by not charging me for ... Read More

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DealerRater Apr 26, 2025

Beautiful new location. Fast and friendly service. A great experience on a recall for airbags. In and out in no time. Snacks and beverages a plus!

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Google Apr 24, 2025

Damien the service rep and Raf the sales rep are the best. Best service out there!

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DealerRater Apr 24, 2025

Very good experience buying a vehicle. Everything went smoothly and quick. Was very honest and transparent which I appreciated. Will definitely consider buying another car from this dealership when it comes time to.

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Google Apr 24, 2025

Great experience. Friendly and knowledgeable staff. Tom and AJ were great and answered all our questions and went above and beyond. Zack made the paperwork practically painless. I highly recommend KennyRoss Mazda.

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Google Apr 23, 2025

Susan Fritz in sales and Chance George in finance made our first Mazda buying a very pleasant experience. Susan was very attentive and explained the features of the automobile in great detail, she did not hesitate to take extra time to ensure we understood the vehicle’s various functions. Chance explained the financing and explained all the options we had regarding the extended warranty available. He was the first finance person to not push for the extended warranty purchase, but the manner in which he presented made sense for us to purchase. This was the first time I considered Kenny ... Read More

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DealerRater Apr 20, 2025

Excellent advisors, excellent service, and a pleasant waiting area. The service was done quickly, and all is working well.

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Google Apr 20, 2025

RAF and Susan were professional and able to find the vehicle I requested

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DealerRater Apr 19, 2025

This is a very good experience. Car was repaired properly. Loaner was read when I dropped off my XC-70. Tracy was great to work with.

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DealerRater Apr 19, 2025

The dealer was able to fit us in at the last minute and completed the job in a quick, efficient manner.

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DealerRater Apr 19, 2025

We had a great experience today working with Susan. She is personable, knowledgeable and helpful. We are so excited to own our first Mazda.

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DealerRater Apr 19, 2025

Sue was a pleasure to deal with throughout the purchase process. She was very knowledgeable regarding the vehicle and answered any questions. I will seek Sue out for any future purchases from Kenny Ross Mazda.

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DealerRater Apr 19, 2025

Great service and great people excellent team will go for service to that place again.

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DealerRater Apr 18, 2025

Fresh donuts & other refreshments while waiting. Jim kept me well informed. The video of inspection was appreciated. Although the distance is more than 50 miles, the service is well worth the trip. Thank you all.

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