Customer Testimonials
This is a very good experience. Car was repaired properly. Loaner was read when I dropped off my XC-70. Tracy was great to work with.
Like any other dealership service center. Even if you make an appointment, they are slow and they are expensive. But James was really nice. That just might be why we would come back.
The dealer was able to fit us in at the last minute and completed the job in a quick, efficient manner.
We had a great experience today working with Susan. She is personable, knowledgeable and helpful. We are so excited to own our first Mazda.
Sue was a pleasure to deal with throughout the purchase process. She was very knowledgeable regarding the vehicle and answered any questions. I will seek Sue out for any future purchases from Kenny Ross Mazda.
Great service and great people excellent team will go for service to that place again.
Fresh donuts & other refreshments while waiting. Jim kept me well informed. The video of inspection was appreciated. Although the distance is more than 50 miles, the service is well worth the trip. Thank you all.
No pressure sales team. Always a great time. Never a bad experience with Kenny Ross Mazda
Great service as usual from Kenny Ross Mazda. Service department even made time for me to bring our other Mazda in for service checkup. Would recommend Kenny Ross Mazda for car purchase and service.
Exceptional customer service and efficiency throughout the process. From sales to financing, the sincere attention to assuring that I understood options and choices was greatly appreciated
I had a not so great experience at the Wexford location and ended up coming here. Sue, AJ, and Zach all helped me find the perfect fit for me. I had such a positive and smooth experience. I left that day with a brand new car! Thank you all so much! I will be coming back to this location for future services and vehicles!
Jim was great! The thermostat unit in our 2022 CX30 took 4 hours to install, twice the original 2 hour estimate. My impression was still pretty good: Jim offered to let me use a courtesy car to grab lunch and kept me updated as to the progress. The Dunkin donuts in the waiting area kept calling my name but I only had one. My poor self control wasn't KR's problem!!! Also, while Jim was my primary point of contact, the rest of the folks in the service department were very courteous and helpful. Honestly it almost wasn't normal!!! (As though ...
Sue and Chance made getting my car super easy, definitely recommend going here
I arrived on time for my appointment and was pleasantly greeted by Tracy who explained what would be happening during my service today. She confirmed my contact information and told me I would be receiving a text video before I left. Tracy checked in with me as I waited.
Mike & Chance were absolutely wonderful to work with! Quick & to the point, we had a deal! Thanks guys!
Very happy with the entire process! Enjoyed it so much our daughter came a few days later to buy as well!
Kenny Ross Mazda/Subaru was wonderful dealership that help me find my dream car at my desired price point. They were patient, went over all of the options, and allowed a test drive to make sure I was getting the proper vehicle, all without any high-pressure sales
The staff was professional and knowledgeable. I was treated very well and will recommend this dealership to my family and friends
Had a great experience with their Service dept.. I like how they provide a video to show you what needs to be done and with their recommendations. The waiting room is also really good!
Staff all very friendly. Comfortable and accommodating waiting area. Was in for warranty covered service. Wait was reasonable. Service very good.
Susie was a great person to work with. She made the experience very easy. Jeff helped us get to where we wanted to be at in buying the car. And Zach was very good to work with in the finance department.
Simple car buying experience. Susie, Jeff, and Zach were great people to deal with. So far I am very happy with the CX-50 that I purchased. I had a concern after I bought the car and Susie was very helpful in addressing the issue.
We had an excellent purchase experience, with Mike Jones as our sales Rep. He was quite knowledgeable and treated my wife very professionally, which she enjoyed. Would definitely recommend this dealer.
Great service! Mike Manfretti was fantastic! They got me in my new car fast with hardly any delays.
Mike was very helpful in the car buying process! Responsive, respectful and very informative on all the options available.
The staff is friendly & they get you in and out. Would come again. Got an oil change
Had a good service experience working with Jim. He did a good job of explaining the work performed and pricing.
I’m glad that it’s close to home. Jim my Service Advisor was really nice.
Tracy made my service experience wonderful. I had no issues and I am very happy with the result.
We were thoroughly impressed with our sales representative, Mike Jones. He was completely knowledgeable about the Mazda models and expertly guided us. I recommend him highly and would purchase from Kenny Ross again.
It was a stress free buying experience. No back and forth with a payment we could both agree on.
We had the best car buying experience of our lifetime here. That is no exaggeration. I won't lie, I dread buying a car. Sue Fritz and Raphael Lewis made it a wonderful experience. They showed us several cars and when we said the price didn't work for us they showed us even more. They were extremely busy that day and we still had a great experience. We absolutely love our new vehicle, we feel it was a fair deal, abs we were very happy when we left. Everyone we worked with was great including the finance person Zack ...
Good service, long wait. Mazda keeps requiring updates to ECM, PCM, etc. Think there’s been 9 or 10 in the 11 months I’ve owned the car. An inspection with the update took 2 hrs 20 minutes.
Overall a great buying experience. Low pressure, listened to our needs and found a great match within our price range. Finance department explained our options and did not pressure us to buy extras and processed quickly. Very satisfied with our purchase from Kenny Ross Mazda.
The entire sales team (Keri, Michael, Sue, and Chance) made the buying experience stress free. Friendly and helpful throughout the entire buying process. Would highly recommend Kenny Ross Mazda to anyone looking to make a purchase on a new vehicle!
Kenny Ross’s department is always very friendly informative and takes care of the situation as timely as possible Damion in the service department at the front desk is always very helpful, considerate and explains things very Clearly
I had a great experience with Kenny Ross Mazda. It started with Dana my sales person who was very helpful and did not pressure me to buy. After the deal was made I had another great experience in financing with Chance. Overall, it was an A+ experience and I would send any friends or family to the dealership. Thank you for making my car buy experience different in a good way.😊
They made the buying process easy, giving me a fair trade value, and the best possible Intrest rate. Will be using them in the future for my car-buying needs! Mike was very knowledgeable about the vehicle and Kari was fast on getting me a great price and rate for my loan.
Customer service was great, the car service itself was efficient and prompt. Always a great experience at that dealership.
Eceptional GREAT Susan and Zack were awesome she said she had my back and she made it happen GREAT TEAM Thanls guys
Everyone is awesome there. My salesman, Freddie, was amazing. Financing was quick and easy. Any other dealer I purchased from was an all-day process the day of purchasing. Kenny Ross Mazda
Exceptionally clean. Everyone very friendly and professional. Explain everything clearly. Like the video explaining the work being done.
Tom, Zack, and Jeff helped my husband and I find a new vehicle. They worked with us and made sure we were satisfied. They explained everything about the car and finances very clearly. We left the dealership with everything we wanted and very happy. Highly recommend!
Good experience. Helpful salesman. It took 4.5 hours to get through the buying process from start to finish.
Excellent customer service. Probably best experience I’ve ever had buying a car. Thank you to Andrew Baker, John Petrovich and Chance George. I appreciate everything!!
Everyone at the dealership made my experience purchase quick and easy. No stress involved, which was wonderful.
Mazda Dealership: Oil, filter and tire rotation.
My salesman Michael was great! He was very knowledgeable and listened to what we wanted. Service department did not fully clean and prep my car. Not impressed with the service department at this point.
kenny ross provided me with the service that was needed took a little longer than expected to finish the vehicle but very satisfied and would return
Good service by the whole Kenny Ross Mazda team.
the whole experience was great sarah help me find a great car that i absolutely love
Great working with Steve on the used car lot, he was upfront with details and did not pressure us. Nice working with Ben too!
Excellent service and updated communication. Brian provided the service we needed after experiencing a previous appointment that we were very unhappy about. Tracey was very kind and professional and Pam was courteous and very friendly. We hope our future service appointments will keep a smile on our faces!! Only problem we had was with the Service Tech. He talked too fast. Could not understand him at times.
Everyone is very polite and professional. The quote was fair and competitive. They informed me as I was waiting.. I would return for sales and service.
Sue & Chance were awesome. They were extremely friendly and professional. A great experience.
I had an excellent experience, everyone was very kind and helpful. They were willing to work with me to get me in the vehicle I wanted. I would recommend them to anyone else looking to get a new vehicle.
Jim was very kind and kept me informed of what was going on with my car
Had an issue with a Mazda incentive not being applied at purchase but Sue, Zack and team quickly corrected the next morning which was greatly appreciated.
Damien was the bees knees. Kind, attentive and business oriented. He’s an excellent service provider.
Everybody I came in contact with at the dealership was extremely helpful and nice throughout the whole process
Ben Scott really helped me secure a good deal on a car, incredibly upfront, patient, and honest!
Have not used maintenance yet.I hope it is good.but do not no as of yet
probably the best car buying experience i've had so far. Sarah helped find a great car that i instantly fell in love with, and have been super helpful with any questions i've had. Thank you!
Great service, made the process very fast and easy for me. They got me into a new car very quick after I had a car accident. I plan on sticking with Mazda and this dealership in the future! Couldn’t recommend enough!
The dealership was very helpful and understanding with the issue that I had with my car. Although, being that my car was brand new and I had to bring it back twice once for a detail because when I purchased the car it wasn’t detailed properly and then I had to bring it back because of a noise issue the following weekend. It was a bit of an inconvenience for me having to bring it up to the dealership back to back 2 different weekends. Overall, after almost a month the issue was resolved.
Great communication. Energetic. Enthusiastic to help. Flexible. Clean showroom. We loved the snacks, coffee, and hot chocolate in the showroom!
I love my new Mazda!! Sue and Chance were both very nice and accommodating when I made my first big car purchase, even staying past close to make sure I got to bring it home that day! I would definitely recommend anyone looking to purchase a Mazda asking for sue’s help. She really helped me out and made me feel comfortable in new situation I was nervous going into.
Everyone was super nice and helpful as always. The service is also always quick, they make sure to have me in & out!
Kenny Ross Mazda has a wonderful sales and financial department, my buying experience went smoothly and I’m very satisfied with the purchase of my vehicle.
The sales manager, Jeff, and the sales consultant, Dana, from Kenny Ross Mazda made the purchase of our new CX-90 extremely easy and a pleasant experience. There was no high pressure sales techniques, just collaborating to make the best deal possible for both parties. Highly recommend them and the dealership.
The service rep was there to meet me when I pulled in. Clear explanation of the process, continuous communication; Nice, comfortable waiting area
The buying experience was one of the best we experienced. Our salesperson, Sara made the process easy. She went over all details about the car and was very accommodating regarding questions. We're very happy with our purchase of the Mazda CX 50.
We were greeted upon arrival, and the salesman and finance manager were absolutely wonderful to work with, they really worked hard to get us everything we wanted in a pre-owned vehicle. Would highly recommend!
Was very quick with my inspection, staff was very helpful and answered any questions or concerns
The entire process was so smooth and efficient. Sara our salesperson was great. She answered all our questions and made sure we were comfortable with the whole process. We recommend her and the dealership highly.
Bought a used jeep here. They performed routine maintenance. Needed nothing. Washed my vehicle.
My experience was the staff was friendly, and very helpful. It was clean, and comfortable inside.
I like that the service department keeps the customer informed on the progress of the service. The video of the vehicle check is very helpful.
Tom and Chance are absolutely amazing. We will most definitely be back and send people to Kenny Ross Mazda in North Huntingdon!!
Tom was great and really easy to deal with. The whole team was very professional.
My service advisor did a great job. Thanks Jim. I appreciate your help. I would highly recommend.
I am first time to services. She explained very kindly, so I could wait comfortably.
Excellent dealership to buy a vehicle their sales people are fantastic service department is very helpful & efficient
The experience was typical. The salesman was kind and shady dealership practices isn’t his fault. However, the dealership tries to make you pay for “mandatory” fees. They were: Installed LoJack GPS $999 Installed Appearance Protectant $499 Installed Traceable Theft Protection $399 They tell you they are mandatory but everything online counters that. Regardless, as soon as I see non advertised fees added at the end, my business is lost. I’m not really angry, just annoyed. There are local dealers that are more transparent. I’m just hoping I can give someone a heads up on their practices. This was my first ...
Salesman was good. Detailing was not done on new car. Finance guy was nice. Managers made it harder to make a deal than it needed to be