Customer Testimonials

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DealerRater Dec 13, 2024

Great service and staff! Bought my car there and come for service yearly. Will be back for inspection soon!

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DealerRater Dec 12, 2024

The customer service was outstanding. Sue was awesome during the entire process of purchasing the vehicle.

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Google Dec 11, 2024

Always able to get my car in fast for service here. Other dealerships tell me it will be 2 weeks to 2 months. Always coming to this one.

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DealerRater Dec 10, 2024

A very positive experience overall. All staff were friendly and responsive to questions and concerns. A relaxed atmosphere without pressure which is greatly appreciated

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DealerRater Dec 9, 2024

Jim was very helpful and kept me informed of the status of my vehicle. He made recommendations for future service as well.

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DealerRater Dec 9, 2024

Friendly service, helpful front desk employee helped me us an online discount code to get my service

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DealerRater Dec 9, 2024

Kenny Ross Mazda excels in customer satisfaction with their exceptional service. Their knowledgeable staff, efficient service, and dedication to quality ensure a smooth and pleasant experience. Trust Kenny Ross Mazda for top-notch automotive care and unparalleled customer support.

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Google Dec 8, 2024

Susan was fantastic!! Thanks for making the purchase so easy!! And Chance was great explaining everything in financing.

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Google Dec 8, 2024

Susan and Chance are awesome!

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DealerRater Dec 7, 2024

Very satisfied with the service and treatment I received as a customer from the staff.

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Google Dec 6, 2024

I recently had the pleasure of purchasing a new Mazda CX-5 from Kenny Ross Mazda and I couldn’t be happier with both the vehicle and the overall experience. From start to finish, Sue Fritz went above and beyond to make the process smooth, transparent, and stress-free. Sue was exceptional. She was friendly, respectful, and dedicated to ensuring that I felt comfortable every step of the way. She responded promptly to all of my questions and made sure I understood all the details related to the purchase. The entire experience felt personalized, and it was clear that she truly cared ...

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DealerRater Dec 6, 2024

Brian was very informative a great asset to the dealership The dealership is brand new and beautiful.

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DealerRater Dec 5, 2024

We had a great experience. Dana was so kind and felt zero pressure to buy from her. She made sure we loved the car and were happy with everything. Financing was easy as well.

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DealerRater Dec 5, 2024

Very nice. Liked the video walk around. Everyone there was very nice. Very professional. Nice.

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DealerRater Dec 5, 2024

It was all good service and had a good experience. The staff were polite and addressed all questions

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Google Dec 4, 2024

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Google Dec 2, 2024

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Google Dec 1, 2024

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DealerRater Dec 1, 2024

Service was good. Did not like it could not be done same day and had to return next day.

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DealerRater Dec 1, 2024

Everyone was very nice and helpful through out the entire process of purchasing my vehicle.

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Google Nov 30, 2024

Great selection. Great people. Easy to work with.

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Google Nov 28, 2024

Very helpful!! Dana and Zack were both great!

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DealerRater Nov 25, 2024

The service team was great. Jim took great care of me keeping me updated on my car !!

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DealerRater Nov 25, 2024

Dana was wonderful! She showed us everything we asked for. She and all the employees were friendly and very helpful!

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Google Nov 25, 2024

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DealerRater Nov 24, 2024

In and out no issues. Recall addressed and oil change completed. Got a quote on new tires that I will need in the next year.

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Google Nov 23, 2024

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DealerRater Nov 23, 2024

Friendly and efficient service. Sales manager and salesman were helpful and knowledgeable. Price was fair and dealership was willing to work within our budget.

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DealerRater Nov 21, 2024

My service was done quickly and efficiently, and the service representative gave me a lot of good information on the state of my tires, as well as quotes for future service.

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Google Nov 21, 2024

Mike M, Chance, Joe, and Zack were all incredibly helpful and professional. I know I didn’t make it easy on them but they went above and beyond to help me bring home my new car!

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Google Nov 20, 2024

Sue, Kerri, and the team at Mazda did a great job. Everything went smoothly and the overall sales experience was enjoyable and top notch!

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Google Nov 20, 2024

Everyone was super helpful and nice & the process was quick !

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Google Nov 19, 2024

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Google Nov 18, 2024

We had the pleasure of working with sales rep Lane and he went above and beyond to find something that fit within our budget and needs. The finance manager Greg was so helpful in getting our payments and finance rates to a comfortable amount. The entire team along with Charlie and Johnny was pleasant and easy to work with. We will definitely look to Kenny Ross Subaru for our future car buying needs!!

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DealerRater Nov 17, 2024

The salesman and the entire staff did a good job working and making sure that we got a deal ironed out

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DealerRater Nov 17, 2024

Got there a couple minutes before my appointment time and was told service was running behind and was there longer than was expected

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DealerRater Nov 14, 2024

they did a good job with the oil change and did a lot of checks

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Google Nov 13, 2024

super fast and efficient. helped me get the car of my dreams for a great payment!!! thanks kenny ross!

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DealerRater Nov 13, 2024

From our knowledgeable and friendly salesman, to a thorough and engaged management team, Kenny Ross Mazda made it a GREAT experience!

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DealerRater Nov 12, 2024

Mr. Boughter reached out to me and was very helpful as well as Antonio, I appreciate their help!

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DealerRater Nov 11, 2024

Great service. Brian really help me understand everything and made sure my vehicle was done as well as clean.

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DealerRater Nov 11, 2024

Attendant was very responsive and kind. He made sure I didn't need anything while I was there and answered any questions I had thoroughly

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DealerRater Nov 11, 2024

The entire team did phenomenal. Chance, Zachary, and the General manager got me an amazing deal on my new Mazda.

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DealerRater Nov 11, 2024

The service department was super helpful and got me in and out very quickly! Jim was excellent

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DealerRater Nov 10, 2024

I had a great experience with everyone at Kenny Ross, would definitely recommend to anyone to go here.

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Google Nov 10, 2024

Sue, Jeff, Zack and Chance were the best! Especially Sue! Great personality! Helpful and knowledgeable! Overall great experience! Would recommend!

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Google Nov 9, 2024

I highly recommend the KR Mazda team for your next car buying experience. Special shout out to Rafael Lewis, sales Jedi, for delivering great customer service and patience during the entire transaction

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DealerRater Nov 6, 2024

Honest kind people work here. They take care of me and do the right thing.

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DealerRater Nov 6, 2024

We were pleased with Kenny Ross Mazda in North Huntingdon, PA. Susan was a pleasure to work with.

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DealerRater Nov 6, 2024

I drove from to hours away, it was worth it. Great dealer to work with.

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Google Nov 6, 2024

Kenny Ross was a great experience and working with Freddie was simple and easy. He understood how i wanted the process to go and tailored the sale around it. Great customer service!

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Google Nov 3, 2024

We dealt with Susan and had a very good experience. As long as everything continues, we would definitely recommend Kenny Ross Mazda and Susan.

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DealerRater Nov 3, 2024

They did all the recalls, service and inspection in a timely manner. They only complaint is they did not fill my wiper fluid which was empty.

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DealerRater Nov 2, 2024

I don’t deal with car dealerships very often so I really can’t compare to others. I knew what I wanted but I wish I would have been shown more options. That is probably on me . Overall the sale experience was fine. Problems came up afterwards, the finance gentleman seemed unorganized and sloppy he pushed a lot of papers around, but that’s probably his shtick to get us to sign anything and everything. Which might have contributed to my next issue. The registration arrived with a name on it of a person I did not know. This was ...

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DealerRater Oct 30, 2024

Everything went well except they said they washed my vehicle but when I got home there was dirt and grass on the top of the car and all around the car-the only thing that looked washed was the front windshield.

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Google Oct 29, 2024

Nice new showroom/dealership. Helpful staff and good inventory. I've bought 2 cars from this dealership and would definitely recommend it . And mazda is a great brand with fun to drive suv's and cars !

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DealerRater Oct 28, 2024

I am quite pleased with my car buying / trade in experience. The offer for my trade was reasonable right off the bat. The sales staff was courteous, knowledgeable, & professional.

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Google Oct 27, 2024

I want to thank kenny, ross Mazda for helping me get my new lease for my car and making it hassle free and painless, and add a good price for me. Sue and zach were very helpful and extremely friendly

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DealerRater Oct 27, 2024

My experience with kenny ross mazda was awesome. Sue was a great shells. Rep and Zack was a great finance rep, and they got me the car I needed and the price that I needed. I also want to thank Raphael for reaching out to me and setting up This even though he was unable to be there

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DealerRater Oct 27, 2024

They did a really good job in inspecting the vehicle. I will come back next year for sure.

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DealerRater Oct 27, 2024

It was good. I will go back. Eight, Nine, Ten Eleven twelve thirteen fourteen fifteen

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DealerRater Oct 25, 2024

Purchased my car from Kenny Ross Mazda and couldn't be happier with the experience. No high pressure sales tactics and I was able to do much of it over the phone/online meaning I didn't have to sit in the dealership very long. Michael took the time to show us all the gadgets in the car and Zack did an excellent job of making sure the paperwork went smoothly.

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DealerRater Oct 24, 2024

Very nice people, seeing what they were checking on my car was very informative. And they also came out to explain anything that they were doing.

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DealerRater Oct 24, 2024

Although they were unable to acceptably identify the cause of the abnormal noise emanating from the right rear, my impression is that they performed thorough and logical troubleshooting. The suggestion that I digitally record it when heard again is also logical. It had been happening regularly and I previously didnt believe recording it would add value. However, now that it is more intermittent, …

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Google Oct 23, 2024

They gave me a price on my new car others couldn't beat or match. Signing the paperwork was relaxed and easy, no high pressure sales tactics.

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DealerRater Oct 19, 2024

Was very easy to make an appointment and was able to come back in to days to finish looking over my car and added on an oil change. The advisor was very friendly and the tech cam was great.

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DealerRater Oct 18, 2024

They make your entire experience quick and easy!! I didn’t think buying a new car would be so effortless!

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Google Oct 17, 2024

My fiancée and I had a great experience at Kenny Ross. Susan was exceptional. I almost felt if she could have been my sister in another life. She has a great attitude, a good sense of humor, she made us feel comfortable and she really worked to get us the best deal we could possibly get. When we are ready to lease our next vehicle, we hope to get with her again.

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DealerRater Oct 16, 2024

Great service!! Definitely recommend taking it to Kenny Ross Mazda helped me with my first service on my new vehicle.

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Google Oct 14, 2024

Susan Fritz is beyond amazing. He helped my husband surprise me with an early birthday present! (A feat alone that should go down in the books!) They worked together for over 5 months to make this happen. She took time to hear my husband and his requests as well as my needs to make our dreams happen. After he purchased the car, she requested we come back to the dealership so she could walk through the car and it's abilities with ME - the unknown driver. Susan took the time to explain everything. We had a lot of hugs and ...

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DealerRater Oct 14, 2024

Very good experience getting my Mazda inspected, oil changed and tires rotated. Was able to use a service coupon to keep costs reasonable.

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Google Oct 12, 2024

Great, fast service! Good deal, nice showroom, friendly staff

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DealerRater Oct 12, 2024

Exceeded expectations. Extremely courteous, helpful. Expeditiously completed all tasks. Ready when I arrived. Will return.

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DealerRater Oct 4, 2024

It Was super easy to get my car into last minute after it broke down

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DealerRater Oct 4, 2024

Employees were very helpful, knowledgeable, understanding, and willing to work with us to get the deal.

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DealerRater Oct 2, 2024

My daughter took my car and said all went smooth. A little expensive but thats how it goes today.

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Google Oct 1, 2024

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DealerRater Oct 1, 2024

I love the video inspection. I can see what the technician is seeing to make an informed decision on suggested repairs. They always tell me pricing up front.

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Google Oct 1, 2024

I highly recommend buying a vehicle at Kenny Ross Mazda. The dealership is state of the art and the process is almost fully electronic for a quick and seamless buying experience. If you’re looking for a friendly and down to earth sales person I recommend Sue! She was committed to getting me the exact vehicle and price I was looking for and she delivered. Zack made the financing part easy to understand and was able to answer all my questions with detailed explanation. These two were great to work with and made the typically dreadful experience a pleasure!! 10/10 experience!

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DealerRater Oct 1, 2024

Everything went well and I feel that the inspection and service were honest and efficient

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Google Sep 29, 2024

We had a great experience with both Chance and Zack at Kenny Ross Mazda. They were very helpful and efficient in helping us get a new vehicle.

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DealerRater Sep 28, 2024

Chance was the best he is truly a good sale guy. Very honest and trustworthy

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DealerRater Sep 28, 2024

Service was good, but Should have washed my vehicle after returning it to me for departure.

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DealerRater Sep 28, 2024

Was an over all pleasant experience dealing with the service advisor. Would recommend the dealership.

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DealerRater Sep 24, 2024

Antonio got me in for my walk-in oil change very quickly...no muss...no fuss...all done well and quickly.

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DealerRater Sep 23, 2024

Super clean waiting area with drinks, coffee, and donuts. Service is top notch. I never consider a different Mazda service group as these folks are very courteous and professional.

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Google Sep 21, 2024

It was the most comfortable and calming experience ever buying a vehicle...thanks Freddie and the team definitely would come back!

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DealerRater Sep 20, 2024

Very nice,clean and the staff is very nice!! I would recommend it to anyone!!

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DealerRater Sep 19, 2024

Didn't make an appointment advance, an they still had me out in about an hour and a half - just as the estimated.

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Google Sep 18, 2024

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DealerRater Sep 17, 2024

From the greetings when you walk in till the time you leave the lot somebody was there to help accommodate you.

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Google Sep 16, 2024

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DealerRater Sep 16, 2024

The service department was very professional and answered all my questions. They provided a video walk-around showing the condition of my tires, air filters and brake pads.

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DealerRater Sep 16, 2024

Zach and Mike were so helpful in getting me into the vehicle I wanted and working with the banks to get it funded. Thank you so much!!

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DealerRater Sep 15, 2024

Everyone was friendly and helpful. Repair was completed promptly and the price was lower than what we previously agreed upon

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DealerRater Sep 14, 2024

Fast, friendly, open with anything that needs done, doesn't try to upsell anything. It was Subaru, not Mazda

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DealerRater Sep 14, 2024

Antonio and Jim were both great and easy to work with. The shop is well organized and they do effective work

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Google Sep 13, 2024

Sue was excellent, quick and easy process. Zack was great dealing with all the financing paperwork. All around good experience. Thanks!

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DealerRater Sep 12, 2024

Susan was a great partner in my vehicle purchase. She worked with me throughout the negotiation process!

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DealerRater Sep 8, 2024

The associates are friendly and the facilities are nice. The overall work performed seemed good.

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